Bike Services & Tune Ups
We pledge to Do it right. Right on time.
Bike Service Packages
Compulsive Tune
Special Price: $99 until February 28
Duration: 60 minutes
We perform a full safety and performance check, starting by:
- Inspecting and torquing all bolts to spec
- Aligning the handlebars, stem, headset and saddle
- Ensuring the hubs are properly adjusted and the wheels are spinning true
- Cassette and skewers/thru axles are tight
- Chain is cleaned and lubricated
- Fine-tune shifting and braking
- Inspect brake pads, rotors, and tires for wear
- Inflate tires to the correct pressure
- Test ride bike to confirm everything is running smoothly
Obsessive Tune
Price: $155 until February 28
Duration: 90 minutes
All Compulsive Tune items +
- A Drivetrain Clean in our solvent-free “ultra-sonic” cleaner which makes your chain, cassette, chainrings, derailleurs and crankset sparkle.
- Complete overhaul of the headset if needed. (*Parts extra)
- This is a perfect add on if you have a major ride or competition coming up
A La Carte Services
Price: Custom
Duration: Custom
Your bicycle will be placed on our work stand where a Professional Service Writer will assess the current condition of the bike and have a conversation with you. You will set the parameters of the repair based on your expectation, cost, age of bike, etc.
eBike Service Packages
eBike Compulsive Tune
Price: $140 until February 28
Duration: 75 minutes
We perform a full safety and performance check, starting by:
- Inspecting and torquing all bolts to spec
- Aligning the handlebars, stem, headset and saddle
- Ensuring the hubs are properly adjusted and the wheels are spinning true
- Cassette and skewers/thru axles are tight
- Chain is cleaned and lubricated
- Fine-tune shifting and braking
- Inspect brake pads, rotors, and tires for wear
- Inflate tires to the correct pressure
- Test ride bike to confirm everything is running smoothly
- Check electronic connections
- Perform software updates for Bosch, Shimano, TQ and Fazua based systems along with printing a diagnostic report
Also accounting for:
- Rear Hub Motor work
- Extra weight of the bike
eBike Obsessive Tune
Price: $190 until February 28
Duration: 120 minutes
All eBike Compulsive Tune items+
- A Drivetrain Clean in our solvent-free “ultra-sonic” cleaner which makes your chain, cassette, chainrings, derailleurs and crankset sparkle.
- Complete overhaul of the headset if needed. (*Parts extra)
A La Carte Services
Price: Custom
Duration: Custom
Your bicycle will be placed on our work stand where a Professional Service Writer will assess the current condition of the bike and have a conversation with you. You will set the parameters of the repair based on your expectation, cost, age of bike, etc.
To properly assess and repair a bike, it needs to be reasonably clean so we can visually inspect for cracks and hear how the bike is running. Upon drop-off, if a bike is deemed to be too dirty, beyond what is reasonable, a $30 cleaning fee will be charged.
Obsessive Bike Assessment
Front to back, top to bottom:
From this assessment, and a discussion with you, we generate a service plan: determining what services to perform and what parts to replace based upon your performance expectations, budget, timeline and parts availability.
- Headset play or roughness that affects turning the handlebars.
- Stem is properly aligned and secure.
- Front and rear tire wear, alignment, pressure and possible damage.
- Front wheel for hub play, spoke tension, rim spins true and doesn't show major signs of brake wear.
- Front and rear skewer/nuts/thru-axle are properly adjusted.
- Front fork for damage, bushing play, alignment and/or movement.
- Front and rear brake caliper alignment and/or movement.
- Front and rear brake pad wear.
- Grips/bar tape for wear.
- Brake levers are aligned, secure and properly adjusted.
- Shifters are aligned, secure and properly adjusted.
- Front derailleur alignment, movement and adjustment.
- Water bottle cages are secure.
- Seatpost clamp is not too loose or tight that it will affect dropper seatpost performance.
- Saddle alignment and possible damage.
- Bottom bracket play or roughness that affects rotating the crankarms.
- Pedals for axle movement or if they are broken.
- Kickstand is properly aligned and secure.
- Frame doesn't have any cracks, suspension linkage play or alignment issues.
- Rear suspension wear, damage or movement.
- Rear wheel for hub play, spoke tension, rim spins true & doesn't show major signs of brake wear, cassette and/or freehub body are tight.
- Chain wear, damage and/or stiff links.
- Cassette and chainring teeth for excessive wear and damage.
- Rear derailleur alignment, movement and adjustment.
- Cables and housing condition that will affect brakes and gears performance.
- General overview of attached accessories such as: racks, bags, lock, fenders, computers and magnets etc...
A note on eBike battery Safety
- As we have seen a growing number of fires in North America caused by non-certified eBike batteries, we want to lay out our stance on eBike safety:
We are seeing administrations (the latest one being the New York City Council) taking a stance against these tragedies and passing laws that will prohibit the sales of e-bikes, e-scooters and batteries that don't meet recognized certification like UL. - UL and CE certifications standards are the two most widely accepted safety protocols for consumer products, including e-bikes and e-bike batteries. UL (Underwriters Laboratories) is mostly seen in North America including the US and Canada, while CE is mandatory in the European Union.
- UL certification is voluntary, while CE certification is compulsory for a product to be sold in the EU. This means that all the bikes we carry with European sourced motors will be CE certified and will carry a stamp on them, but may not necessarly be UL certified (they will not display the UL certification).
- All the e-bikes we sell are from reputable brands like Scott, Trek, Orbea, Electra, Opus or Pivot. All these brands use electronic components from reputable vendors like Shimano, Bosch, Fazua or TQ. Rest assured that all the e-bikes, batteries and chargers that we sell in our physical and online stores meet the necessary safety standards.
- While we will offer service for non-certified e-bikes and batteries, these bikes cannot stay overnight on our premises.
If you have any questions or concerns about your e-bike safety, contact us at 604-973-1837 to talk with one of our service specialists.